Online Therapy & Telehealth Counseling
Professional Mental Health Counseling — From Wherever You Are
Quality mental health care shouldn’t require you to rearrange your day. Our online therapy and telehealth services give you access to the same evidence-based counseling available in our office — through a secure video platform, on a schedule that works for you. Whether you’re a busy professional, a parent managing a full household, or someone who simply feels more comfortable opening up from home, virtual therapy is a fully supported and clinically effective way to get the support you need.
• HIPAA-Compliant, Encrypted Video Platform
• LPCs, PLPCs & Intern Counselors
• Individual, Couples & Family Therapy Available Virtually
• Self-Pay — Flexible Scheduling
What Online Therapy and Telehealth Actually Mean
Online therapy and telehealth therapy describe the same thing: professional mental health counseling delivered through a secure video connection rather than in a physical office. You may also see the terms teletherapy or virtual therapy used interchangeably. Online therapy tends to be the consumer-facing term most people use when searching; telehealth is the language used by licensing boards and healthcare systems. At Greenway Therapy, we use them interchangeably.
What doesn’t vary is the quality of care. A substantial and growing body of research, including the APA’s guidelines on telepsychology, demonstrates that virtual therapy produces outcomes comparable to in-person sessions for a wide range of mental health conditions. Our clinical team delivers the same evidence-based methods, clinical rigor, and therapeutic relationship quality remotely as they do in the office.
In practice, a telehealth session looks like this: at your scheduled time, you click a secure link from your computer, tablet, or smartphone, and your therapist is there. The conversation, the clinical process, and the therapeutic relationship are the same as they would be face-to-face. The only thing missing is the commute.
Who Online Therapy Works Well For
Busy Professionals and Parents
If your schedule doesn’t leave room for a midday office visit, online therapy fits into pockets of your day that in-person sessions can’t. A lunch break, a quiet hour, or a gap between meetings, virtual sessions work around your life rather than against it.
People Who Feel More at Ease at Home
For many clients, being in their own space makes it easier to open up. There’s no waiting room, no unfamiliar building, and no transition time before or after the session. Many people find they engage more openly in telehealth sessions for exactly this reason.
Those Facing Practical Barriers to In-Person Care
Transportation challenges, mobility limitations, childcare demands, and social anxiety about visiting a therapist’s office are all real obstacles. Online therapy removes many of them, making it possible for more people to access the mental health support they need, consistently and sustainably.
Anyone Seeking Flexibility Without Sacrificing Quality
Online counseling is not a lesser version of therapy; it’s a different format that offers genuine advantages for many clients. The clinical standards, the evidence-based methods, and the therapeutic relationship are the same. The flexibility is simply an added benefit.
How Our Online Therapy Process Works
Getting Started
Contact us by phone or through our website. Our team will ask a few questions about what you’re looking for, whether that involves anxiety and depression, relationship strain, trauma, family conflict, or something else, and match you with the therapist whose background and approach are the right fit.
Your First Virtual Session
Your first telehealth session follows the same structure as an in-person intake. Your therapist will ask about your history, current challenges, and goals for therapy. You’ll have space to ask questions and get a sense of whether the relationship feels right. By the end, you’ll have a clearer picture of how the work will unfold and what a personalized treatment plan might look like.
Ongoing Sessions
After your first session, most clients meet with their therapist weekly or biweekly for 50-minute sessions. The process is collaborative, your feedback shapes the direction, and your treatment plan evolves as you make progress. Whether your therapist is drawing on cognitive behavioral therapy, trauma-informed approaches, the Gottman Method, or another evidence-based framework, the work is driven by your goals and adapted to how you’re actually doing.
Switching Between Online and In-Person
You’re not locked into one format. Many clients move fluidly between virtual and in-person sessions depending on their schedule or preference. Switching won’t disrupt your care or your therapeutic relationship.
Mental Health Services Available Online
Individual Therapy
One-on-one online counseling for anxiety and depression, trauma, grief, life transitions, stress, self-esteem, addiction, and more delivered by the same LPCs and PLPCs who see clients in person. The clinical approach is identical; the setting is wherever you are.
Couples Counseling
Online couples counseling is available using the Gottman Method and Emotionally Focused Therapy, both of which translate effectively to a virtual format. Partners can join from the same location or from separate devices, whichever works best.
Family Therapy
Virtual family therapy sessions make it easier for all members to participate, even when schedules or locations make in-person attendance difficult. The same clinical approach applies remotely as in the office.
Specialized Services
Trauma therapy, women’s mental health counseling, and postpartum therapy are all available through our telehealth platform. If you’re unsure whether a specific service is available virtually, contact us, and we’ll confirm.
Privacy, Security, and What You Need
Our HIPAA-Compliant Platform
All telehealth sessions are conducted through a fully HIPAA-compliant, encrypted video platform. Your session content, personal information, and clinical records are protected with the same confidentiality standards as in-person therapy. You’ll receive a secure link before each session, no app downloads required.
What You Need
A device with a camera and microphone — a laptop, tablet, or smartphone — and a reliable internet connection. We recommend a quiet, private space where you won’t be interrupted. If you have technical questions before your first session, our team is happy to help.
Session Rates and Payment
Greenway Therapy is a self-pay practice; we do not bill insurance directly. Telehealth session rates are consistent with our in-person rates. Please contact us to discuss pricing before your first session.
Frequently Asked Questions About Online Therapy & Telehealth
Is online therapy as effective as in-person therapy?
Yes. Research consistently shows that telehealth therapy produces outcomes comparable to in-person sessions for a wide range of mental health concerns, including anxiety and depression, trauma, and relationship difficulties. The therapeutic relationship, which is the strongest predictor of positive outcomes, translates well to a virtual format.
What's the difference between online therapy, telehealth, and teletherapy?
These terms all describe the same thing: professional mental health counseling delivered through a secure video platform. Online therapy and virtual therapy are the terms most people use when searching for care. Telehealth and teletherapy tend to appear in clinical and licensing contexts. We use them interchangeably.
Can couples and families participate in online therapy together?
Yes. Couples counseling and family therapy are both available through our telehealth platform. Participants can join from the same location on one device, or from separate locations on separate devices, whatever works best for your situation.
Is my information private during telehealth sessions?
Yes. All sessions are conducted through a HIPAA-compliant, encrypted platform. Your personal information and session content are protected with the same confidentiality protocols as in-office therapy.
What technology do I need for a virtual session?
A device with a camera and microphone — laptop, tablet, or smartphone — and a stable internet connection. No software downloads are required. We’ll send a secure session link before your appointment.
What does online therapy cost?
Greenway Therapy is a self-pay practice; we do not bill insurance directly. Please contact us to discuss current session rates before your first appointment.
Are your therapists licensed to provide online therapy?
Yes. Our LPCs and PLPCs are licensed in Missouri and authorized to provide telehealth services. If you have questions about licensure or eligibility, feel free to ask when you contact us.
Can I switch between online and in-person sessions?
Yes. Many clients move between virtual and in-person sessions depending on schedule or preference. There’s no requirement to commit to one format, and switching won’t disrupt your care or your therapeutic relationship.




